Privacy Policy
Our Privacy Policy

Moebe ApS is committed to data privacy and wishes to be open and transparent with how we collect, process, and use your personal data. On this page, you will find details of how we use the personal data we collect from you when you use our website.


Collection, use, and storage of personal data

We collect the following information:

- General contact information (name, email address, phone number, delivery address)
- Geo-location and device information
- Payment details
- Purchase and browse history
- Cooke information
- Information provided voluntarily (for example, through email communication)

This information is collected and processed when you place an order for any of our products or services, or voluntarily sign up to receive marketing communications from us. Additionally information is collected via your browser’s cookies when you view and interact with our website. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Moebe from contacting you for marketing purposes. To do this, use the ‘unsubscribe’ link at the bottom of any marketing email.

We collect information about you for the following purposes:

- To process your order and manage your account
- To communicate with you in connection with the provision of our services
- To provide tailored marketing communication, including custom offers and services based on individual needs
- To improve our products and services, including our website
- In connection with possible legal requirements

In some situations the disclosure of personal data may be a contractual requirement (such as when placing an online order). In these situations we will not be able to offer you our products and services without the required information.

We secure your information through technical and organisational security measures in order to protect it from unauthorized access, manipulation, destruction and deletion. We store your data for a period of five years unless instructed otherwise.

We share some of this information with partners to enable us to carry out these functions. These partners include Meta Platforms, Inc (advertising), Google LLC (analytics and advertising), Hotjar (analytics), Sleeknote (marketing), Shopify (commerce) and Klaviyo (marketing).


What are your data protection rights?

Moebe take data protection rights seriously. Every user is entitled to the following:

- The right to access. You have the right to request copies of your personal data. We may charge you small fee for this service.
- The right to rectification. You have the right to request Moebe Aps correct any information you believe is inaccurge. You also have the right to request Moebe Aps complete any information you believe is incomplete.
- The right to erasure. You have the right to request that Moebe ApS erase your personal data, under certain conditions.
- The right to restrict processing. You have the right to request that Moebe ApS restrict the processing of your personal data, under certain conditions.
- The right to object to processing. You have the right to object to Moebe Aps processing your personal data, under certain conditions.
- The right to data portability. You have the right to request Moebe Aps transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you like to exercise any of these rights, please contact us at info@moebe.dk.


Use of cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

We use cookes in a range of ways to improve you experience on our website, including understanding how you use our website, and to remove important information such as any products you may have added to your cart.

There are a number of different types of cookes, however, our website uses:

- Functionality. We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what currency you prefer, and anything you may have added to a shopping cart.
- Advertising and Analytics. We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. We share limited aspects of this data with third parties for advertising and analytic purposes.

You can set your browser not to accept cookies, and the website mentioned above has instructions for how to do this. However, in a some cases our website may not function as expected as a result.





Changes to our privacy policy

We keep our privacy policy under regular review and place any update on this webpage. This privacy policy was last updated on 10 August 2023.


How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us.

MOEBE ApS
Strandlodsvej 42A, 1. sal
2300 Copenhagen
Phone +45 71 74 74 96
E-mail: info@moebe.dk

Please note: The right to access by the data subject is applicable in most cases, but there exist exceptions in special cases. If you believe you do not receive the information you are entitled to, you can exercise your right of access by making a complaint to the Danish Data Protection Agency If you have further question, please do not hesitate to contact our customer service.